Privacy Policy

ONTASK Strategies Privacy Policy

Effective as of 11 January 2024

ONTASK Strategies Inc. (ONTASK Strategies Inc.) prides itself on protecting your privacy and supporting a safe online experience. This Privacy Policy outlines the information we collect and how we use it.   ONTASK Strategies Inc. is governed by the Personal Information Protection and Electronic Documents Act (PIPEDA), the EU General Data Protection Regulation (GDPR), and any other relevant data protection regulations that may apply in the regions we operate in.   By using the ONTASK Strategies Inc. website, you consent to the data practices described in this Privacy Policy.  

What this Privacy Policy covers

This policy covers the information ONTASK Strategies Inc. collects and how we use it. It also outlines the steps ONTASK Strategies Inc. takes to protect that information, how to contact us, and how we comply with relevant data protection regulations such as the GDPR.   Under the GDPR, ONTASK Strategies Inc. is a data controller for the information we collect from you. In certain cases, we are also a data processor for data collected by our clients; for more information on client-collected data, please see "Information collected by our customers" below.  

What information we collect

We collect information from you in order to deliver services that you purchase and to monitor and improve the customer experience on our website. The data collected may include your name, email address, postal address, telephone number(s), billing information such as credit card numbers, and answers to security questions that help us to verify your identity and secure your account.   It may also include marketing preferences, survey and contest responses, and information you provide through online chats, telephone calls, and support tickets with us.   ONTASK Strategies Inc. services are intended for business use, and ONTASK Strategies Inc. does not knowingly market to or collect personal information from people under the age of 18.  

How we collect information

ONTASK Strategies Inc. collects personally identifiable information in a variety of ways, including but not limited to: online order forms, online chats, telephone calls, market research surveys, and customer support tickets.   Certain information about your computer hardware and software may also be automatically collected through tools such as Google Analytics. This information can include your IP address, browser type, domain names, access times, and referring website addresses.   ONTASK Strategies Inc. may also collect information from third parties as required in order to provide you with products and services.   Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through ONTASK Strategies Inc.’s blog or social media pages, this information may be collected and used by others.  

How we use your information

Provision of Services

ONTASK Strategies Inc. collects and uses your personal information to operate the ONTASK Strategies Inc. website, to deliver the services you have requested, and to inform you of other products or services available from ONTASK Strategies Inc. and its affiliates. This includes sharing your information with trusted third parties, as explained below.    We DO NOT sell any of your personal information.  

Third-Party Services

ONTASK Strategies Inc. offers certain products and services in conjunction with or through trusted partners, sponsors, and affiliates (“Third-Party Services”). These services may be available for an additional fee, or they may be included for free or as a portion of a larger bundle of services.   In order to properly set up these services (and, where needed, integrate them with any services you may have), we may need to share certain information you have provided to us with these Third-Party Services. For payments or other monetary transactions, ONTASK Strategies Inc. must share your personal information (specifically your billing information) with our payment processor. In all cases, we share only information that is required to set up and operate these services. Third-Parties are not permitted to use, keep, or share your data except for the specific services they have been contracted to provide.  

Business Continuity

Should ONTASK Strategies Inc. become part of a merger, acquisition, corporate reorganization, or any other change of control, your personal information will be included in ONTASK Strategies Inc.’s sale of business assets. This means that it could be shared with ONTASK Strategies Inc.’s new owners, or with a new business that ONTASK Strategies Inc. acquires. If this happens, ONTASK Strategies Inc. will make reasonable efforts to notify you and inform you of any choices you may have about the information you shared with us.  

Web Analytics

ONTASK Strategies Inc. keeps track of the websites and pages our customers visit within ONTASK Strategies Inc. in order to determine which ONTASK Strategies Inc. services are the most popular. This data is used to deliver customized content and advertising within ONTASK Strategies Inc. to customers whose behaviour indicates they are interested in a particular subject area. Data may also be used to determine the effectiveness of promotional campaigns and advertising.  

Communications

ONTASK Strategies Inc. may contact you regarding services you have purchased from us to deliver information, updates, notices of functionality changes, upcoming payments, and planned service maintenance.   We may also contact you with newsletters, announcements, and special offers we think you may find valuable. You can withdraw your consent to receive these communications at any time.   ONTASK Strategies Inc. may display targeted advertising to you. For more information, please refer to our cookie policy on our website.  

Legal Disclosure

ONTASK Strategies Inc., its affiliates, trusted partners, and sponsors may be required to disclose or process any personal information we collect in order comply with legal, regulatory, and law-enforcement requests (like court orders or for taxes), especially to protect ONTASK Strategies Inc., our customers, or the public.  

Our legal basis for processing your information

Contract: Your personal information is necessary for providing the services you requested. This includes payment and setting up the services, and also the assistance and support we provide to make sure your services are working properly. Consent: From time to time ONTASK Strategies Inc. may send you announcements and special offers. You can withdraw your consent for these communications at any time by clicking the unsubscribe link on any email you no longer wish to receive, or by contacting us at info@ontaskstrategies.ca.   Legal Obligation: ONTASK Strategies Inc. may be required to process any personal information we collect in order comply with legal, regulatory, and law-enforcement requests.  

Where we store your information

The data we collect is stored primarily in Canada and is regulated by the Personal Information Protection and Electronic Documents Act (PIPEDA). Canada has been recognized by the EU as providing adequate data protection (as per article 45 of Regulation (EU) 2016/679), which allows personal information of EU residents to be freely transferred to Canada.   As ONTASK Strategies Inc. works with a number of US-based partners, we also transfer (in accordance with Article 45 of the GDPR) personal information to companies that have certified their compliance with the EU-U.S. or Swiss-U.S. Privacy Shield Frameworks.  

How we protect your information

ONTASK Strategies Inc. secures the information we collect on servers in a controlled, secure environment. We maintain safeguards to protect against unauthorized access, use, modification, and disclosure of this data.   Where possible, ONTASK Strategies Inc. uses industry-standard SSL encryption when communicating your data.   However, no data transmission over the Internet or wireless network can be guaranteed 100% secure. While we strive to protect your personal information, there are security and privacy limitations of the Internet which are beyond our control. Information and data may be viewed or tampered with in transit by a third party, despite best efforts.  

How we retain your information

ONTASK Strategies Inc. will retain your personal information for as long as your ONTASK Strategies Inc. services are active.   Once your last service has been cancelled, ONTASK Strategies Inc. will:

Retain certain information stored directly on the hosting server for 40 days. Data stored by third-party services may be retained for shorter or longer periods depending on the service; please contact us for details on specific services. Retain certain information stored in other systems for up to 7 years for potential auditing purposes and to enable us to maintain accurate business, tax, and financial records.

ONTASK Strategies Inc. may retain personal information longer in order to comply with specific legal requests or obligations. When personal information is no longer required, we will ensure it is deleted.  

How to change your information

You may request access to review, update, and correct any inaccuracies in your personal information by contacting our Data Protection Officer by emailing us at info@ontaskstrategies.ca.   We may ask you to provide personal information in the form of answers to security questions in order to verify your request. Please ensure you always keep your contact and billing information current with us.   You also have the right to request that we delete your personal data. We will honor the request to the extent possible under our legal and contractual obligations. Please keep in mind that deleting your data may stop your ONTASK Strategies Inc. services from working properly or at all.  

Links to Third-Party Sites

You may be able to access other websites that have links on ONTASK Strategies Inc. websites, where you can purchase products and services or register to receive materials or new product updates. In many of these cases, you will be asked to provide personal information such as your name, email address, or other contact information, or credit/billing information.   If you complete an order or provide personal information to a website or service that is not provided by ONTASK Strategies Inc., ONTASK Strategies Inc. has no control over the third party’s use of any personal information. ONTASK Strategies Inc. therefore has no responsibility or liability for the manner in which the organizations that operate such linked websites may collect, use, disclose, secure, or otherwise deal with your personal information. ONTASK Strategies Inc. provides these links to other websites as a convenience to you. Please exercise care when visiting linked websites, which will have separate and independent privacy policies.

Future changes to our Privacy Policy

ONTASK Strategies Inc. reserves the right to modify this Privacy Policy at any time. Please check back regularly to make sure you are aware of any changes and to stay informed of how we are protecting your information.  

How to contact us

We welcome your comments regarding this Privacy Policy. If you believe we have not adhered to this Privacy Policy or you require any changes or access to your personal information, please contact us at info@ontaskstrategies.ca   Alternatively, you can contact us in writing at: ONTASK STRATEGIES INC. 16945 Leslie Street, Unit 37 Newmarket, Ontario L3Y 9A2   Email: info@ontaskstrategies.ca   We will use commercially reasonable efforts to promptly determine and remedy the problem.